National presence. Local knowledge. Exclusively hospitality.
About The Plasencia Group
National presence. Local knowledge. Exclusively hospitality.
Founded in 1993, The Plasencia Group is a national hospitality sales, investment consulting and advisory firm serving clients across the country.
We provide a full range of value-added solutions to life insurance companies, banks and pension funds, and private owners of hotels and resorts throughout the United States, Canada, and the Caribbean. Our services include portfolio and individual asset strategy, hotel sales, asset management, hotel valuation, contract compliance, debt and equity placement, development services, and financial and strategic planning.
PASSION. ACCESS. CERTAINTY.
The Plasencia Group takes pride in successfully serving our clients with ardent passion, providing direct access to high-level decision-makers, and providing the certainty of a thorough and professionally-orchestrated process. These three words: Passion, Access and Certainty, represent the basic tenets of our philosophy. Every member of the firm is dedicated to delivering for our clients with a personalized level of commitment that is unsurpassed in our industry. Our goal is to make this singular approach the appreciable difference that continuously drives clients to The Plasencia Group.
WHAT MAKES US DIFFERENT
Candor builds and maintains our clients’ trust.
At our firm, we work hard to create a relationship and experience that will make you feel as though you’re one of one, rather than one of many. It is built on personal trust and candid advice.
Our tenacity leads more deals to completion.
We work on a select number of engagements at a time, and are more likely to see your project to completion successfully. In fact, The Plasencia Group has delivered an 87% engagement completion rate over the past 5 years.
Our clients and their projects are our primary focus.
When our clients are successful, we’re successful, so each engagement receives the attention it deserves from our firm’s principals and support staff. We create a bespoke process for each engagement, with a focus tailored to that client’s objectives.
Our key assets are our people, our experience and our reputation. Without the best people, we cannot be the best firm. Our team of professionals are empowered by a passion for results that energizes the entire marketing effort and maximizes the return on our clients’ hospitality investments.
Tampa, Florida | Industry Tenure: 41 Years
As the firm’s Chairman and CEO, Lou Plasencia is responsible for The Plasencia Group’s business development activities and the oversight of all acquisitions, dispositions, and advisory engagements. He began his career with Hyatt Hotels Corporation over thirty years ago. After his departure from Hyatt, Lou spent a number of years growing the hospitality investment sales division of a major national commercial real estate firm.
A natural trailblazer, the father of three eventually left the corporate environment in 1993 to launch his own firm, The Plasencia Group, a boutique alternative to corporate hotel brokerage. The close-knit firm was born out of passion and sheer gumption. The oldest of three siblings, Lou arrived in Tampa’s cigar-making district as a young Cuban immigrant, living with his family in a one-room apartment. He is the son of a cigar factory worker who he says instilled in him the importance of “committing yourself to one thing and doing it ethically and better than anyone else.”
As an undergrad at Loyola University in New Orleans, he studied psychology and broadcast media before going on to get his master’s in education from Indiana University. After serving as a Student Affairs administrator at Indiana and then at St. Joseph’s University in Philadelphia, Lou landed a job in sales and marketing department at the Hyatt Regency New Orleans. He eventually returned to Tampa to oversee the development of the Grand Hyatt on the shores of Tampa Bay. From there, he launched a long and storied career in hotel investment sales and consulting and is recognized today as one of the most experienced hotel real estate advisors in the country.
During his three-plus decades as the face of The Plasencia Group, Lou has steered a plethora of heavy-hitting hospitality deals, including one-off transactions and major portfolio disposition engagements. Over the years, he has brought together owners and investors for the InterContinental Hotels in Chicago and Miami, the Four Seasons in Atlanta, Amelia Island Resort in Northeast Florida, PGA National in Palm Beach, the Beverly Hilton in Beverly Hills, and the Arizona Biltmore in Phoenix. Recognized for his integrity and deal savvy, he has served as a trusted advisor for Apollo Global, Brookfield Asset Management, Hilton Hotels Corporation, InterContinental Hotels & Resorts, MetLife Real Estate Investments, Starwood Capital, and Walton Street Capital. Other transaction and consulting clients include Bank of America, Blackstone Group, Host Hotels & Resorts, PGIM, RLJ Lodging Trust and countless family offices and high-net-worth hotel and resort owners.
Lou is an active member of the Hospitality Investment Roundtable of the AHLA. He serves on the Boards of Directors of the Florida Council of 100, the Hillsborough County Tourist Development Council, the Advisory Board for Visit Tampa Bay, and chairs the School Advisory Council of St. Lawrence Parish in Tampa. He previously served on the Board of Trustees of Jesuit High School (Tampa).
A longtime resident of Tampa, he is proud to work alongside his three sons (Chris, Nick and John) in the family business. Lou has been married for four decades to his wife Jennifer, with whom he enjoys cooking, traveling, and playing “off the grid.” If he doesn’t answer his cell phone, it’s because he’s out fishing or hiking a forest.
“One of my favorite words in my native Spanish is “confianza”. It’s the close trust that builds in a friendship over time. It’s the very real affection we have for our longstanding clients. It’s also something we work hard to earn and, most importantly, it lasts a lifetime.”
Tampa, Florida | Industry Tenure: 22 Years
A longtime banker, Tampa resident Orlando Plasencia spent the first 18 years of his career at Wells Fargo National Bank (formerly Wachovia). He stepped in as The Plasencia Group’s Chief Administrative Officer in 2000.
As CAO, Orlando is responsible for overseeing the daily operating and administrative functions at The Plasencia Group, including managing all support staff and services across the firm’s offices. His interoffice responsibilities run the gamut from the banal to the exciting, including managing the firm’s finances, risk management, insurance, and retirement plan programs, maintaining HR policies and overseeing support functions.
A graduate of Loyola University in New Orleans, Orlando has held the designation of Certified Cash Manager from the Treasury Management Association. During his time with Wells Fargo, he served in a credit underwriting and marketing capacity, focusing primarily on large and middle market clients.
The multitasking CAO loves to organize company picnics and outings. His famous pulled pork earned The Plasencia Group a second-place win in the Tampa Pig Jig, an annual Tampa BBQ competition benefitting kidney disease. When he’s not hanging with his wife, Lisa, Orlando can be spotted in his neighborhood, tinkering with cars and, most importantly, having fun with his grandchildren.
Regarding his decision 22 years ago to join the family business, Plasencia says, “There’s comfort in working not only with family, but with such a great, dynamic team. There are no ulterior motives or desires. We’re rowing the boat together.”
Houston, Texas | Industry Tenure: 40 Years
Robert Wiemer is The Plasencia Group’s resident power broker. As Senior Managing Director of The Plasencia Group’s Southwest Region, Wiemer has a storied reputation among Texas hoteliers. The Houston-based executive has coordinated the disposition of over $3 billion in hospitality sales – more than any other person in the Lone Star State. His greatest hits collection includes the sale of the New Orleans Embassy Suites, Houston InterContinental Airport Sheraton, Houston Galleria DoubleTree Suites, InterContinental Houston Galleria and a portfolio of Marriott-branded hotels in the New Orleans area.
Prior to joining The Plasencia Group in 1994, Robert served as the Director of Asset Dispositions at American General Corporation, now AIG, where he once again exceled, leading investment sales in hotels, office buildings, retail centers, apartments and industrial investments for brands such as Embassy Suites, DoubleTree, Marriott and Holiday Inn.
The Louisiana native has devoted most of his career to asset management and dispositions. He honed his business acumen managing bank-owned real estate properties, first for First Republic Bank Houston and later for Collecting Bank, NA, a division of First City Bank-Texas. He graduated from Louisiana State University in Baton Rouge with a Bachelor’s Degree in Economics and Master’s of Business Administration.
A straight-shooting Southern gentleman, Robert is a natural extrovert and a rabid New Orleans Saints fan. He spends his free time volunteering at charity crawfish boils around Houston and hunting birds in exotic countries with his four children.
“It doesn’t matter if you’re selling hotels or widgets. The more time you put into it, the better your return. We’re a small firm competing against national and international firms. We excel on the service side. I think we substantially outperform based on our size.”
Cleveland, Ohio | Industry Tenure: 45 Years
When Richard Conti walks into a hotel, even as a guest, he surveys the space like you would a business. He pays attention to the conditions of the furniture, the building and the efficiency of the staff. It’s an occupational impulse, which is why Conti stays in condos when he’s on vacation.
A native of Upstate New York, Conti is an industry veteran with four decades of hotel expertise under his belt. A self-described “deal junkie,” he joined The Plasencia Group 16 years ago as a senior managing director.
He spent the 1990s as a Principal and Director with Coopers & Lybrand LLP (now PricewaterhouseCoopers) in their National Hospitality Consulting Practice, before taking over as President of Boykin Lodging Company, a NYSE Lodging REIT based in Cleveland, Ohio. Under Conti’s leadership, Boykin Lodging doubled its hotel portfolio before being purchased in 2006 for $416 million.
Conti has always known he wanted to buy and sell hotels. After obtaining his undergraduate degree in Business Administration at the State University of New York at Brockport, Conti received his Master’s of Business Administration in Hotel, Restaurant and Institutional Management from Michigan State University. He has been on the executive board of the School of Hotel Business at Michigan State and has served as Chairman and Vice Chairman of the Hotel Development Council of the Urban Land Institute. A loquacious speaker, he is frequently tapped to give lectures at hotel industry events and has been quoted dozens of times on industry related issues in The Wall Street Journal, USA Today and The New York Times, among other publications.
Conti splits his time between Cleveland and Tampa with his wife of 45 years. He has three children, seven grandchildren and a lake house in Chautauqua, New York, to which he retreats every summer to fish and golf.
“When I’m selling a hotel, I treat it like I own the hotel. I push for everything that benefits the seller. I’ve known most of my clients for over 40 years. It comes to a point when you’re no longer working for a client, you’re working for a friend.”
Boston, New York, Palm Beach | Industry Tenure: 36 Years
Dexter Wood is an accomplished industry veteran with more than 36 years of diverse global hospitality, finance, and real estate experience. As Senior Managing Director at The Plasencia Group, he leads investment advisory efforts for the firm’s clients, including lodging transactions, developments, and strategic consulting, drawing on his almost four decades of experience at some of the world’s largest hotel and investment companies.
Dexter, who joined The Plasencia Group in 2019, does not come from a brokerage background. Rather he brings to the team a wealth and breadth of experience that includes institutional hotel ownership, management, brand development, finance, strategy, consulting, and more. Spending time in Boston, New York, and Palm Beach, Dexter anchors the Plasencia Group’s Northeastern presence and bolsters its national reach.
He is justifiably proud of having been part of a small team that put together the largest single-asset deal in the history of hotel real estate. As a senior vice president for Hilton, he was instrumental in the sale of the iconic Waldorf Astoria for $1.95 billion, a record not soon to be broken. What’s more, the team reinvested $1.8 billion of the proceeds in five hotels to facilitate a like-kind exchange transaction, thus avoiding capital gains taxes — and they did so in less than a month.
At Hilton, Dexter was Senior Vice President and Global Head of Development and Real Estate Finance and charged with governing the allocation of capital to drive new unit growth, brand expansion, advancement of the timeshare and management business, and value creation opportunities at owned properties. He led an international team of 50 professionals based in the US, London, Dubai and Singapore. In 2017 he transitioned to Senior Vice President – Investments at Park Hotels & Resorts following Hilton’s spin-off of Park and Hilton Grand Vacations, which created three independent publicly traded companies.
Dexter spent most of the 2000s as senior vice president of global feasibility & portfolio analysis at Host Hotels, the world’s largest hotel real estate investment trust. Prior to that, he was director of financial advisory services/hospitality and real estate for PriceWaterhouseCoopers in New York. He began his career with Hospitality Valuation Services (HVS).
Dexter grew up in a small town in western Massachusetts and attended boarding school in New England. From there, he matriculated at Cornell University, where he started off studying chemical engineering. Finding that avenue unsuitable, Dexter, who bartended during summers and in his spare time, made the cut at Cornell’s prestigious School of Hotel Administration, earning a bachelor’s degree. He has remained active with the school ever since and is extremely proud to have attended the graduation of his daughter as a member of the Hotel School’s class of 2023.
Dexter has also served on the Advisory Board for the Hotel School’s Center for Real Estate Finance and the Center for Hospitality Research. He was a member of the Hotel Development Council at the Urban Land Institute and is an Executive Board Member of the Boy Scouts of America.
Dexter is an avid golfer, foodie, and wine enthusiast — both in the kitchen and as a restaurant guest.
“What attracted me to the Plasencia Group is that I’m not a broker and Lou wasn’t looking for a broker. It seems that everyone in the company comes from another aspect of the industry, and we’ve all worn a lot of different hats.”
Tampa, Florida | Industry Tenure: 37 Years
Doug Mills grew up in Panama City, Florida, and after a long tenure managing construction projects around the world, many of them in cold-weather climates, he’s finally made it back to the Sunshine State. In February 2020, Doug joined The Plasencia Group as Senior Managing Director of the firm’s Development Management Consulting team.
Doug advises The Plasencia Group’s clients on renovation and new construction projects, including brand mandated PIP renovations (property improvement plans), ground up construction, brand conversions, and property evaluations. He oversees the design and construction of projects from start to finish, all along making sure they stay within schedule and budget targets. Doug’s personal involvement in solving problems and issues for each project typically puts him down in the trenches with his project managers working out solutions.
Prior to signing on with The Plasencia Group, Doug served as president of Schulte Design + Construction, an esteemed hospitality design, construction and project management firm based in Louisville, Kentucky. During his tenure, he oversaw renovations and upgrades across more than 100 top hotel brand renovations, including the Westin and Aloft Hotels in San Francisco, and the Renaissance Des Moines Savery Hotel.
Doug has managed major projects across all asset classes during his 34-year career. He spent more than a decade in Asia, steering projects in Macau (building its International Airport), the Philippines (a $5 billion, 300-acre redevelopment of a former U.S. military base) and South Korea (Hansol corporate headquarters), among others.
When not making construction dust, Doug can usually be found making sawdust building custom acoustic guitars and ukuleles in his spare time.
“I was drawn to The Plasencia Group for a lot of reasons, but foremost it was their outstanding long-term client relationships, passion and integrity. Combining my contacts and project experience around the world with the team’s will mean we can take our development management consulting business to the next level.”
Tampa, Florida | Industry Tenure: 11 Years
As a Managing Director at The Plasencia Group, Chris Plasencia has closed nearly $2 billion in hospitality transactions over the course of his career, primarily portfolio and single asset dispositions of resorts and full- and premium select-service hotels. The resident attorney on the team, with a background in drafting, negotiating, and executing a wide variety of real estate deals, Chris is well equipped to handle complex hospitality transactions, while fielding the more-than-occasional attorney joke with grace. In addition to personal involvement with his parish and other local organizations, Chris also serves as a member of the Board of Directors of Visit Tampa Bay and the Jesuit High School (Tampa) Board of Trustees. Chris majored in history at Duke University and earned a Master’s degree in real estate from the University of Florida, in addition to his law degree.
When he’s not in the office you can find him spending time with his kids, Claire, Thomas, and Mary, his wife, Katie, whom he’s known since kindergarten, and his golden retriever, Molly. He is the firm’s resident wine connoisseur and makes the second-best barbecue pulled pork in the office.
“I’m going to be with this company for the next 20, 30 years. I’m not looking for quick victories. I’m interested in building long-term relationships.“
Tampa, Florida | Industry Tenure: 13 Years
Nick Plasencia is a Managing Director with The Plasencia Group and specializes in the disposition of full-service, premium select-service, boutique and resort properties, both in single-asset and portfolio transactions. He has personally transacted nearly $2 billion of lodging assets across all regions of the United States. Mr. Plasencia has had the opportunity to advise a wide breadth of clientele, ranging from privately held owner-operators and high-net-worth individuals, to management companies, private equity funds, and REITs.
Prior to joining the firm, Mr. Plasencia worked in the Real Estate Investment Banking group of Raymond James & Associates, a publicly traded financial services firm, specializing in mergers and acquisitions, public offerings, and private placements. While at Raymond James, Mr. Plasencia was integrally involved in capital raising assignments in the lodging sector, including preferred and common stock offerings.
Nick is a graduate of Harvard University, where he received a Bachelor of Arts degree in Economics. During summer breaks, he worked in operations positions at properties with Marriott International and Quorum Hotels and Resorts, experiences he says helped give him a valuable glimpse into the human element of hotel operations.
Always keen to explore nature or a new city, Nick is a novice runner who credits his outdoorsy wife for whipping him into shape. He enjoys hiking and backpacking during his travels and taking his children for runs in the jogger. Nick is a proud advocate for the Tampa Theater, a historic U.S. theater and city landmark, and has been involved in the Theater’s real estate pursuits and charitable events.
“Our strength is in our team and the unique backgrounds that our team members bring to the table, with experiences in all aspects of the industry, ranging from ownership, to lending, operations, and brands.”
Tampa, Florida | Industry Tenure: 11 Years
John Plasencia joined The Plasencia Group in 2014 and, as Managing Director, he works on the firm’s investment sales efforts from Tampa, Florida. In his role, he guides assets sales and is responsible for investor solicitation. John has been directly involved in the transaction of hundreds of lodging properties with a focus on Florida, Texas, and Louisiana. John previously served as Vice President and Senior Analyst with the firm.
Prior to joining The Plasencia Group, John worked in the Feasibility and Acquisitions departments at Interstate Hotels & Resorts, a global hotel management company that has since merged with Aimbridge Hospitality. Interstate, which was the largest hotel operator in the world during John’s tenure, proved the ultimate training ground for an aspiring hotel advisor. During his time with Interstate, John facilitated the procurement of numerous hefty management contracts, in addition to the acquisition of other hotel management companies.
John is a graduate of Northwestern University. He is a loyal patron of Parasol’s in New Orleans and The Brisket Shoppe in Tampa. He lives in Tampa with his wife Ariel, a broadcast journalist, and Nori, their golden retriever.
“Hospitality is a service industry, and while we occupy a unique niche on the investment side of the industry, we work to provide a high level of service to our clients and help them achieve their investment goals.”
Miami, Florida | Industry Tenure: 31 Years
Tony Haddad has been active in the hospitality finance arena for the past three decades. Tony brings to the table years spent in hotel operations working as Director of Finance and as a regional executive responsible for a portfolio of hotels for Marriott International. Tony has extensive experience in domestic and international hotels in the Caribbean, Mexico and Central and South America.
After leaving Marriott, Tony formed his own asset management and consulting firm, Thames Associates, LLC.
In 2013, he became part of The Plasencia Group’s team. He holds a B.B.A. degree from the McCombs School of Business at The University of Texas at Austin. A dedicated cyclist, he kicks off each workday with a group bike ride through suburban Broward County and also enjoys riding his motorcycle on the weekends.
“You’re dealing with an industry that caters to happy people on vacation. It’s multifaceted and always changing. There’s creativity and design. You walk into something new, you learn about it, you opine about it and then move onto the next one.”
Dallas, Texas | Industry Tenure: 40 Years
Michelle Hayes has worked in virtually every facet of hotel operations throughout her nearly four decades in the lodging industry. She joined the firm after a successful career with FelCor Lodging Trust, one of the nation’s largest hotel real estate investment trusts. As Vice President of Asset Management at FelCor, Hayes was responsible for overseeing a portion of the company’s portfolio of Doubletree, Embassy Suites, Hilton, Marriott and Sheraton hotels as well as independent hotels. Michelle also has extensive multi-faceted resort experience in South Carolina and Florida specifically.
Prior to her joining FelCor, Ms. Hayes was a general manager for Starwood Hotels and Resorts managing numerous hotels for 15 years. These hotels included Sheraton Suites Alexandria and the Sheraton Gateway hotel in Atlanta, Georgia, in addition to the Sheraton Wardman Park in Washington DC. During her tenure with Sheraton, she was the recipient of the company’s President’s Award and Employee Satisfaction Award. In addition, Ms. Hayes was a member of Sheraton Corporation’s Chairman’s Club and Marketing Board of Directors.
Ms. Hayes received a master’s degree in management and finance and a bachelor’s degree from Murray State University in Murray, Kentucky. She also has received the designation of Certified Hotel Administrator (CHA) from The Educational Institute. Michelle has since completed the Cornell Business School Certification for Real Estate and Asset Management.
“The hotel business is really a simple business in many ways, although we often try to complicate it unnecessarily. Financial acuity is certainly critical, but focusing on people with compassion and empathy will always create value in the end”
Tampa, Florida | Industry Tenure: 40 Years
Gary Isenberg joined The Plasencia Group in the summer of 2022 with more than 35 years of diversified hospitality real estate experience in hotel management, development, finance, and asset management. Over his extensive career in hospitality real estate, Gary has overseen more than $15 billion of hotel investments, spanning all major brands, all chain-scales and hotel asset classes, and a wide variety of independent and boutique hotel properties.
Gary received a Bachelor of Science in Business Management with minors in Corporate Finance and Information Systems from Fairleigh Dickinson University. Thereafter, he accepted a position with ITT Sheraton as a corporate trainee. During his tenure, he rapidly earned increasingly responsible positions through mergers and acquisitions at both the corporate and property level.
Gary subsequently was recruited to join Field Hotel Associates (FHA), a privately-held hotel development, ownership and management company, as General Manager of its flagship property. Soon, he was promoted to Executive Vice President of Hotel Operations, then to Chief Operating Officer. During his tenure at FHA, Gary led the development and opening of hotels, spearheaded several reorganizations, repositioning and recapitalizations, as well as numerous revenue-generating and cost-cutting initiatives.
In 2011, Gary joined forces with LWHA and launched the firm’s asset management division, responsible for developing and growing asset management clientele. Gary grew the platform to over 50 hotel properties under management nationwide, along with the widespread execution of advisory services.
Tampa, Florida | Industry Tenure: 7 Years
Andrew Pappas, a Tampa Bay area native, joined the Plasencia Group in August 2019 after spending nearly two years as a research analyst in the industrial and retail sectors for the real estate behemoth CBRE, while simultaneously earning his master’s degree in real estate finance at Georgetown University. He finds that working for the more boutique Plascencia Group puts him “in the trenches,” closer to the dealmaking, than his tenure at CBRE, where he focused on market research and quarterly reporting. “It’s definitely an engaging environment here,” he says, “and it’s more professionally satisfying to know that my work directly affects client engagements.”
Andrew supports The Plasencia Group’s lodging transaction and advisory engagements through value and feasibility analysis, investor solicitations, negotiations, due diligence oversight, and deal execution. Andrew is also essential to the development of investment marketing materials, providing memoranda and other supporting content that make properties — from premium-branded select service hotels to independent resort complexes — attractive to potential buyers. He continuously hones his skills by working alongside team members with decades of experience across the industry.
Andrew grew up in Clearwater, the son of a real estate attorney. In high school and college, Andrew worked part-time in his father’s law office. Pursuing an interest in real estate, he earned a finance degree from University of South Florida and a master’s in real estate finance at Georgetown University, which combined two of his passions to create a rewarding career.
Andrew is steeped in the heritage of his Greek ethnicity. His mother grew up in Athens and his paternal grandfather owned a Greek bakery in Cleveland, Ohio. He enjoys working out, plays ice hockey regularly, and is an avid traveler.
“It’s definitely an engaging environment here and it’s professionally satisfying to know that my work directly affects client engagements.”
Tampa, Florida | Industry Tenure: 5 Years
Philip Gheorghiu is the quintessential team player on The Plasencia Group’s roster. A graduate of the world-renowned School of Hotel Administration at Cornell University, Philip came to The Plasencia Group as a summer intern in 2017. After graduating in 2018 from Cornell with a bachelor’s degree in Hotel Administration, Philip joined the staff as a full-time financial analyst, a position in which he thrived as an intern, before advancing into a director role in 2021. Easygoing, quick-witted, and industrious, Philip’s transitions from intern to analyst to director have been seamless.
As the Director of Financial Analysis, Philip specializes in creating financial models, aids in drafting proposals and offering memorandums, manages virtual data rooms, distributes due diligence materials, maintains databases, and keeps track of the day-to-day minutia surrounding TPG’s engagements. Over the past few years, he has underwritten over four hundred hotels from upper midscale to luxury chain scale segments in more than one hundred markets across the country, from premium-branded assets in urban cores to boutique, independent properties on the beach. He has experience analyzing and presenting investment opportunities on behalf of a wide range of clients from institutional, publicly traded entities to family-owned firms.
Outside the office, Philip can be found playing pickup sports, exploring new restaurants around the city, buried in a good book, or avidly cheering for Manchester United.
“The Plasencia Group conducts itself with integrity and has a reputation for doing business the right way, and my experience here has confirmed that. The team is honest in all that they do, and their client-first philosophy is extremely refreshing.”
Tampa, Florida | Industry Tenure: 2 Years
Jackson Boucher joined The Plasencia Group in 2022 following a stint as an Investment Banking Analyst for Deutsche Bank’s Leveraged Credit Group in Jacksonville, having worked on several high-profile capital markets transactions and constructed credit models for a variety of the bank’s domestic and international clients. An Orlando-area native born to parents from St. Peterburg, Jackson earned an honors degree from Florida State University in 2020 as a Finance and Economics double major. He works closely with The Plasencia Group’s investment sales team to underwrite hotel engagements in markets across the country, prepare investment marketing materials, and coordinate transaction operations and diligence with the firm’s clients.
While away from the desk, Jackson enjoys spending time with his large extended family in the Tampa Bay area as well as exploring the region’s food and entertainment scenes, which he views as an important form of local market research. Also an avid outdoorsman, he has hiked trails and climbed mountains from Oregon to Maine to Switzerland, yet has a soft spot for the peaceful, natural beauty of Florida’s coasts and scrub forests.
Tampa, Florida | Industry Tenure: 25 Years
Matt arrived at The Plasencia Group in mid-2019, after having founded his own graphic design firm and working as a consultant for The Plasencia Group, alongside many of the Company’s associates, for nearly a decade. During that time, he became intimately familiar with the firm’s culture, services, and clientele, leading him to a full-time position with the firm.
Matt had previously served as Vice President of Design at the firm. Leaving his own company was a difficult decision, but his reasoning for joining the Plasencia Group full time came down to “I really grew to enjoy the work I was doing with the team and after working with them for so long, I came to understand that they really respected what I did, and I respect what they do and how they do it.”
That mutual respect is ongoing. His responsibilities include developing strategy in all areas of the company’s internal and external marketing activities as well as expanding The Plasencia Group’s brand throughout the hotel industry and the broader commercial real estate investment arena. Matt oversees the entire creative direction for TPG. That includes a vast array of projects: executive summaries, marketing collateral, social media, website, external correspondence items, quarterly industry reports and offering memoranda to name just a few.
A native of St. Petersburg, Florida, Matt earned a degree in Visual Communications from Judson University outside Chicago. A die-hard Chicago Cubs fan since his youth, he looks forward to annual summer trips to the Midwest with his wife and two teen sons. Matt is a photographer, and enjoys old films, old books, and old music.
“I count it a real blessing to work with the caliber of individuals we have here at The Plasencia Group. For a boutique firm such as ours to be able to successfully handle the volume of deals we manage, at the pace we do, and at such a high degree of service and skill, speaks volumes about the way we go about our work on every facet of the process. I enjoy working to help the team be successful for our clients.”
Tampa, Florida | Industry Tenure: 8 Years
It didn’t take Callie Brakefield long to become indispensable at The Plasencia Group. Hired in January 2015, Callie quickly earned a reputation for being hyper-efficient, detail-orientated, and cool under pressure. As the firm’s Executive Assistant, Callie serves as CEO Lou Plasencia’s right hand. A natural planner, she effortlessly manages the executive’s meetings, travel schedule and community engagements.
Prior to joining The Plasencia Group, Callie served as an Executive Assistant at MCNA Dental, a Fort Lauderdale-based dental benefits administrator for state agencies and managed care organizations. At MCNA, Callie provided support to C-level management, coordinated, and maintained complex schedules and managed travel arrangements. She also acted as the point of contact for internal departments and outside clients and managed corporate records.
Born in North Carolina and raised in Florida, Callie began her career in her early 20s at the Florida Association of District School Superintendents in Tallahassee, Florida. It was there that she worked for now State Senator Bill Montford.
With 15 years of administrative experience and despite studying hospitality management at Florida Atlantic University, The Plasencia Group is her first foray into the hotel industry.
“I’m not easily frazzled or intimidated. I’m on the phone with CEOs at major investment firms on a daily basis and it just feels right.”
Each employee of the firm is committed to honest and ethical conduct, including the prompt handling of actual or potential conflicts of interest, the full, accurate and timely disclosure of such conflicts, and the immediate reporting of any violations to our Chief Administrative and Compliance Officer.
The Plasencia Group takes pride in successfully serving our clients with ardent passion, securing direct access to high-level decision-makers, and ensuring the certainty of a thorough and professionally-orchestrated process. These three words: Passion, Access and Certainty, represent the basic tenets of our philosophy. Every member of the firm is dedicated to delivering for our clients with a personalized level of commitment that is unsurpassed in our industry. Our goal is to make this singular approach the appreciable difference that continuously drives clients to The Plasencia Group.
Passion – Our sales professionals are empowered by a passion for results that energizes the entire marketing effort and maximizes the return on our clients’ hospitality investments.
Access – Our clients enjoy ready access to our principals, proprietary research and advice, as well as access to key industry decision-makers and investors around the globe.
Certainty – We guarantee that any engagement we take on will receive full exposure only to the most qualified investors, while completing a proven and regimented process.
The Plasencia Group’s employees guide themselves each day by the following principles:
- Confianza is a Spanish word used to describe the intimate trust, confidence, and comfort that develops among friends trusting and relying on each other. We strive to earn the valued friendship and confianza of those with whom we do business by providing prudent yet straightforward counsel in a professional and ethical manner.
- We always place our clients’ interests first and believe in serving our clients well.
- Dedication to the firm and to our clients is an essential element in our success. The professional quality of our work allows us to achieve excellence in all engagements.
- Information is power. We strive to be aware of activities, events or trends that may impact our business or our clients’ businesses.
- We stay on the leading edge of practices and deliver creative solutions.
- Without the best people, we cannot be the best firm. Our compensation program rewards our employees and ensures their interests are always aligned with those of our clients.
- Our size is an asset. Our talent is deep enough to undertake the largest project, yet small enough to maintain intimacy with our clients.
- Our key assets are our people, our experience and our reputation. We are dedicated to living by our ethical tenets and principles.
- Our business is highly competitive, and we aggressively seek to enhance our client relationships, but we will never put down our competition.
- We keep in strict confidence all confidential information.
- Integrity and honesty are at the heart of our business.
- We work to anticipate the rapidly changing needs of our clients and the lodging investment market.
- Our focus is on our clients and partners. They always come first, last and everywhere in between.
The Plasencia Group is a certified Women/Minority-Owned Business Enterprise (WMBE).
The Plasencia Group’s Code of Ethics & Conduct provides a uniform set of principles guiding the way we conduct business, perform our jobs and maintain our clients’ trust. All of our employees and independent contractors are expected to use these principles in their daily activities. The trust our clients and partners have placed in us is our most valuable asset. Our code sets forth the following fundamental principles and policies:
- Each member of the firm assesses his or her own practice area to ensure highest levels of service for our clients.
- As a corporate policy, we typically represent only one side of a transaction: the “sell” side entity. Where the possibility of a dual agency arises, we will first disclose this to both sides of the proposed transaction and receive written confirmation from both sides.
- We will advise our firm’s Chief Administrative and Compliance Officer of any potential conflict of interest, who will then decide if we may continue to represent our client.
- We will not disclose confidential information unless we have been authorized to do so.
- We will always be forthcoming with our client, never withholding background information about an investor or facts we have learned about a property.
Our sales professionals are empowered by a passion for results that energizes the entire marketing effort and maximizes the return on our clients’ hospitality investments.
Our clients enjoy ready access to our principals, proprietary research and advice, as well as access to key industry decision-makers and investors around the globe.
We guarantee that any engagement we take on will receive full exposure only to the most qualified investors, while completing a proven and regimented process.